Had a client demand I move a button 72 pixels left in their app
Last Tuesday I was sitting in a coffee shop in Austin going over feedback with a guy who runs a local flower delivery startup. He pulled out a ruler, put it on his phone screen, and insisted the checkout button needed to be exactly 72 pixels to the left because it 'felt off.' I asked if he'd actually tested it with any users, and he said no, but his gut told him. I moved it, then watched him spend another 20 minutes measuring other elements with that same ruler. Has anyone else had a client who thought physical measurements on a digital screen made any sense?