Rant: The new checkout flow at my local CVS in Pittsburgh is actively worse than the old one

I used to zip through the self-checkout with my 3 items in under a minute. Now, every single time I have to scan my loyalty card, then confirm my email for a receipt, then wait for a prompt asking if I want to donate to a charity before it even lets me pay. It went from 4 taps to 11 taps over the last 6 months, and I've watched two people in front of me just abandon their carts. Why do they keep adding friction to a process that was already fine, and has anyone else seen a store revert back to the simpler version after complaints?

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