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That time the checkout button on my phone was hidden behind the keyboard in a travel booking app
I was in the Denver airport trying to book a last minute hotel on my phone and I tapped the "Pay Now" button 4 times before realizing it was buried under the keyboard popup, has anyone else run into this with mobile checkout forms?
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vera_roberts2mo ago
Isn't that kind of on you though for not noticing the keyboard was covering half the screen before tapping? These apps usually have a scroll option or you can just close the keyboard by tapping the done button. It's annoying but I feel like it's more of a user error than bad design.
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grant5692mo ago
3 times in a row last month with a rental car app. Kept tapping the confirm button but nothing happened. Finally realized the keyboard was covering half the page. I felt like a monkey trying to solve a puzzle. My thumb got a workout at least. At this rate I'll develop carpal tunnel just trying to book a hotel room.
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