Last Tuesday my entire moodboard got deleted by a client who said it was 'too colorful' 45 minutes before their deadline

I spent 6 hours curating that thing with exact hex codes and textures from a trip to Portland last winter, only for them to say they wanted 'more beige' after I already sent the invoice, has anyone else dealt with a client who changes the whole brief right before a submission?

2 comments

2 Comments

phoenix84512d ago

45 minutes before their deadline" - man, that is brutal. I would have just stared at the screen for a solid minute after hearing that. Six hours of work and they want beige at the last second? That's not a revision, that's a whole new project. I had a client once ask me to swap all the fonts three hours before print and I still get mad thinking about it. Did you at least get to keep the invoice amount or did you have to start over for free?

noahw5311d ago

Three beige rounds later I finally learned that "warm gray" just means the client has trust issues.