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A client told me her hair felt 'sad' after a color service

She said it felt heavy and dull, not like her usual self. It clicked that sometimes we focus so much on the technical result, we forget the emotional feel of the hair. How do you balance achieving the perfect shade with keeping the hair's actual personality?
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3 Comments
theabennett
Come on, is hair having feelings a real thing now? I mean, it's just hair. It can be heavy or dry maybe, but "sad" sounds like she's just having a bad day and blaming her hair. People get too deep about this stuff. A color job is about the color looking right, not some vibe check. If the shade is off, fix it, but don't make it a therapy session.
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ben_wright97
Ever hear about my mate who got a cut that looked great but felt wrong? He said it just wasn't him anymore, so his stylist redid it for free to get the vibe back.
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miles_roberts22
My barber in Leeds once shaved my initials.
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