I finally had a client explain why she kept booking with me over a more senior stylist
Last week a woman in her 30s, about 6 months into getting her hair done by me, said she picks me because I listen without assuming. She said her old stylist, with 20 years experience, would just nod and do what she thought was best. It hit me because I always felt like the new kid, but she pointed out that I ask "what does your hair do when it's humid" instead of jumping straight to a cut. Made me wonder how many times I've probably done the same thing without realizing it. Has anyone else had a client say something that totally reframed how you see your work?