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Appreciation post: a 10 min Friday recap call got me 2 referrals in a month
Started doing a short Friday recap call with each client, just 10 minutes on what moved that week and what's next. I thought it was busywork but 2 clients passed my name to someone else within a month, one from a guy in Cincinnati who runs a small shop. Guess the call makes them feel like the work is visible, not just an invoice at the end. Curious if anyone else has tried a weekly touchpoint and what length worked for you.
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