PSA: A blind user told me my button labels were useless

I was at a meetup in Chicago last month and a screen reader user showed me that my "click here" buttons gave zero context. They said they had to tab through everything just to understand the page. Have you ever had someone point out something obvious in your design that you totally missed?

2 comments

2 Comments

betty_shah10d ago

We forget the world is not designed for everyone until someone tells us.

anthony16510d ago

It really hits hard when you realize how many things just weren't made with everyone in mind. Like last week I tried to use a self-service kiosk at a store and the touchscreen was way too high for someone in a wheelchair to reach easily. Stuff like that makes you understand how invisible some barriers are until you're the one facing them. It's exhausting having to fight for basic access to things that most people don't even think twice about. I'm sorry you had to go through that reminder.