I finally figured out why my client feedback loops were taking three weeks.

I used to send over a full PDF deck for every single round, but a client in Austin just sent back a marked-up screenshot from her phone with the note 'can we just do this next time?'. Now I use a simple cloud link for live comments on mockups. What's your fastest way to get clear feedback?

3 comments

3 Comments

casey7871mo ago

That's basically how we handle change orders too.

tessawebb1mo ago

But is a change order really that big of a deal?

paul_burns11d ago

@casey787 totally gets it, yeah change orders can snowball fast.