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That Tuesday in March when every single client's problem was a Windows update
I had seven appointments lined up, and from the first call about a missing start menu to the last one with a broken printer driver, it all traced back to the same patch Tuesday update. My usual fix-it flow turned into just running the update troubleshooter and waiting, which felt weirdly passive for a full day's work. Has anyone else had a shift where a single software glitch became the only thing you fixed all day?
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michaeladams1mo ago
Man, those days are the worst... it's like the whole world breaks at once and your job just turns into pressing the same button over and over. You go from solving real puzzles to just being a traffic cop for a single, dumb problem. It feels less like fixing things and more like just waiting out a storm. Totally get that weird, hollow feeling after a shift like that.
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uma89611d ago
Honestly had a day like that last week, michaeladams. Our whole ticketing system went down for like six hours straight. Tbh you just sit there watching the clock, feeling totally useless.
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