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Had a client ask for 'unlimited revisions' then got mad when I asked for specifics
This guy hits me up on Upwork last Tuesday, all excited about his new ecommerce site. He says he wants unlimited revisions in the contract, no big deal. I'm thinking, okay, some clients just want that safety net. But then I send him the first mockup and he says 'eh, change the vibe'. I ask what vibe, and he says 'you know, something fresh'. Three rounds later he's mad I haven't read his mind. I had to explain that unlimited revisions doesn't mean unlimited direction. Is it just me or do some clients think we can guess what they're picturing?
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taylor_moore9d agoMost Upvoted
Right, like we're supposed to be psychic or something. I had a logo job once where the guy just kept saying "make it pop" until I finally asked if he meant a literal balloon. He did not laugh.
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mila_jones399d ago
Wait, isnt that the worst when you ask for something specific and they still cant explain what they want? It's like people just throw out words hoping you'll magically read their mind lol. @taylor_moore I bet that client wouldve paid up if you actually photoshopped a balloon onto the logo just to prove a point. It makes me think how this whole "vague direction" thing happens everywhere, not just design work. Like when someone says "make it better" in any context and you're left guessing what better even means to them.
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