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My transporter's insurance cert check took 11 days because nobody would email me a PDF
Booked a car from Phoenix to Seattle and spent 11 days just getting the broker to send me the actual insurance cert, not a screenshot of a policy page with half the VIN blacked out. Called the dispatch line twice and got the same guy saying "it's in the portal" when the portal link was dead. Anyone got a broker who sends real paperwork on day one, or is this just how it goes?
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