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Had a customer tell me my torque wrench was 'overkill' yesterday

He insisted hand-tightening his carbon seatpost was fine, and I just stood there realizing maybe I've been the pedantic one this whole time. Has anyone else had a customer make you question your own standards?
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2 Comments
nancy3
nancy33d ago
Nah, I'm with you on this one. Carbon seatposts can be tricky, I've seen guys crack them just by cranking down too hard with a multi-tool on a ride. Torque wrench might seem like overkill but it's cheap insurance compared to a new post or frame. I'd rather be the pedantic guy than the one handing out a warranty claim because of a loose bolt.
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blair_butler47
Tbh I swapped to a torque key that lives in my saddle bag after I overtightened a seatpost bolt on my gravel bike. That little twist of the wrist cost me a carbon rail saddle, learned that lesson the hard way. Now I just have a basic Topeak torque stick that does 4 to 6 Nm, it's cheap and fits right next to my spare tube. Ngl it's made me way more confident clamping down anything on the bike, especially carbon parts.
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