Oh man that's rough. I had a buddy who went to this new barber, came out looking like he'd been in a knife fight. The kid nicked his earlobe and just said "sorry, that happens sometimes" and kept going like it was nothing. My buddy was too embarrassed to say anything, just paid and left with blood on his collar. He still goes there though, says the haircut was good enough to overlook the potential disfigurement. People are weird about loyalty to their barbers I guess.