Can we talk about the dealer guy who told me my extended plan was "basically void" over an oil change receipt?

Uma Patel · 2026-11-05T17:45:07.288828+00:00

Back in March I took my truck to a shop in Mesa for an oil change and kept the receipt in the glove box like always. When my water pump went at 61,000 miles, the dealer tried to deny the claim because the receipt didn't show the filter part number. I called the plan company myself and the rep said that's not a thing, the receipt just needs the date and mileage. They paid it. But ever since, I write the mileage and date on every receipt and snap a photo to a folder on my phone. Has anyone else been told their coverage was void over something small like that?

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Can we talk about the dealer guy who told me my extended plan was "basically void" over an oil change receipt? | Auto Warranty - The Design Community Hub