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That one Thursday in March at Bob's Garage still haunts me

Had a 2015 Ford Focus come in with a rough idle, figured it was a simple coil pack swap. Turned out the ECU was dying, and after 6 hours of chasing codes I had to tell the guy it was a $1,200 job he wasn't expecting. The look on his face when I quoted it... still feels bad thinking about it. Has anyone else had a routine repair snowball into a nightmare like that?
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alicebarnes
That look is the worst part... I still cringe thinking about it.
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miles_roberts22
Funny you say that @alicebarnes because I actually used to think people were overreacting about it. Then I saw it happen to a buddy of mine (totally froze him up for days) and yeah, I get it now. That look is brutal.
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