Serious question, how do you tell a customer their 2 year old dryer is done without them thinking you broke it? | Appliance Repairers - The Design Community Hub
Serious question, how do you tell a customer their 2 year old dryer is done without them thinking you broke it?
Had a call in Mesa last Tuesday where the heating element shorted to the case and tripped the breaker, and the lady kept saying it worked fine before I touched it, so I'm wondering how you all walk that line between being straight with someone and not getting blamed for a part failing on your watch.