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Got called out for my old school ice maker diagnosis method
A guy at a supply house in Phoenix told me I was wasting time checking the fill tube first on every call. He said 80 percent of the time it's the water inlet valve, and I should start there. I argued with him for a minute, but tried it his way on the next three jobs. All three were the valve. Saved me about 15 minutes each visit. I feel a bit dumb for sticking to my routine for so long. Anyone else have a basic step they skip now that saves a ton of time?
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the_logan22d ago
Honestly I read a forum post a while back about a tech who always checked the thermistor first on no-cool calls. He said he wasted years checking caps and fans when, in his area, it was that stupid little sensor like 70% of the time. Changed his whole process. Makes you wonder what other simple steps we're all overthinking.
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robert_bennett2922d ago
My old boss in Tampa swore by checking the door switch first on every washer that wouldn't spin. I fought him on it for months until I tracked my own calls and he was right about 60% of the time. Now it's my first step.
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