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Spent 2 hours chasing a false alarm on a brand new Vista panel

Turns out the transformer wasn't seated all the way from the factory and it was pulsing 16 volts on the AC side. Anyone ever seen that from a fresh DSC power supply or am I just unlucky?
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2 Comments
emma_ramirez
emma_ramirez5d agoTop Commenter
pulsing 16 volts on the AC side" - that's wild. My buddy runs a small shop and got a Vista panel that did the exact same thing. Opened it up, found a tiny piece of plastic snapped off inside from the transformer slot. Had to swap the whole power supply out. Factory defects happen I guess.
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ben_shah93
@emma_ramirez nailed it - I had the same issue with a fresh Vista board last month.
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