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Our agency stopped tracking billable hours and our profit went up 22%
For years, we logged every minute against client projects, but the admin time was killing us. Last quarter, we switched to fixed project fees with clear scope documents for all new work. We stopped using time tracking software completely. In three months, our team's focus improved and we finished projects 15% faster on average. The extra capacity let us take on two more clients without hiring. Has anyone else moved away from hourly billing and seen similar results?
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sandra1462mo ago
My buddy Mark's design firm did this last year. They cut their admin time in half and he said the mood in the office changed overnight.
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kellylopez2mo ago
What about the stress that comes from watching the clock all day? We tried fixed fees and the team seemed happier just solving problems instead of tracking minutes. That shift in focus might be the real win here.
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the_patricia8d ago
Totally agree with you on this, Kelly. The stress from watching the clock is real and it kills creativity. Fixed fees let people focus on the actual work instead of worrying about every 6 minute block. When your team is just solving problems without the pressure, you get way better results and less burnout. I've seen it firsthand in my own projects, that mental shift makes a huge difference. Have you noticed your team coming up with more ideas since switching?
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