Just changed my mind about hiring a full time project manager

Honestly, I ran my small agency for 4 years without one, thinking I could handle the scheduling and client calls myself. Tbh, I was convinced it was a waste of salary. What changed it was a project for a brewery in Austin that went off the rails last quarter; we missed two deadlines because I was spread too thin. My lead developer finally sat me down and said, 'You're the bottleneck, Rob.' We brought on a PM on a 3-month trial, and our on-time delivery rate went from 65% to 92%. Has anyone else made a similar hire later than they should have? What was the tipping point for you?

2 comments

2 Comments

evand6526d ago

Oh man, I feel seen. I was the world's worst bottleneck for way too long.

mark_fisher4826d ago

Honestly, the worst part is when you're the bottleneck on tiny stuff that shouldn't even matter. Like needing to approve a font change or sign off on a social media post before it can go live. It creates this weird traffic jam where people are just waiting on you for something trivial, while the actual important work piles up behind it. You don't even realize you're doing it until a whole project grinds to a halt over something silly.