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I watched a client meeting go off the rails because we didn't agree on what 'done' looked like first.
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betty_shah1mo ago
We built a deck for a client last year and spent weeks arguing about the railing design. Turns out they pictured a full glass wall and we were quoting for basic wooden posts. The whole project stalled over that one word, "railing.
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the_linda1mo ago
@betty_shah Did you have a spec sheet or just a verbal agreement?
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