I flipped on retainer agreements after a client ghosted me in March

I always did per-project billing for my 12 person agency in Cleveland, thought retainers were greedy, then a client vanished halfway through a $8k build with no final check. The unexpected part was how stable the next 4 months felt with two small monthly retainers, even though the per-project money was bigger upfront. Has anyone else seen consistent cash flow beat the occasional big win, or am I just getting soft?

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hugo3713d ago

Three years of retainers here, that March ghosting was a wake-up call we all feel.