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A retired agency owner in Columbus told me to fire my worst client in month one, and I waited 14 months instead
He said it at a coffee shop on High Street, that the 20% of clients causing 80% of my stress would also be the ones paying the least, and I nodded along but kept them because I was scared of losing the $4,200 a month. By the time I finally cut them loose, my two best people had already quit and I had spent more on rework than that client ever paid me. So which is it, was he right that you cut fast and trust the math, or is there a case for rehabbing a bad client if the cash flow is tight?
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kellyj2328d ago
Fourteen months? That client basically took out a lease on your soul.
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