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Overheard a guy at a Denver coffee shop say he fired his two biggest clients on purpose
Was sitting next to this agency owner last Tuesday and he said he dropped his two biggest accounts, about $14k a month combined, because they ate up 70% of his team's hours. He said profit went up $3k the next quarter even with less revenue. Made me look at my own client list and realize my smallest retainer is the one I answer emails for at 10pm. Anyone here ever cut a client and had it work out better than expected?
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