Loading…
10
One client call changed my entire onboarding flow
A prospect in Denver told me my kickoff call felt like a sales pitch and they almost backed out. I cut the deck down to 5 slides and now I ask them what success looks like before I say a word. Has anyone else had feedback that forced a full process rebuild?
1 comments
Log in to join the discussion
Log In1 Comment
terry_hayes181mo ago
My last client said the same thing, so I flipped it and asked them to present first.
7