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A 30-minute chat with a former agency owner changed how I bill

He said flat monthly retainers are a trap because you cap your upside and train clients to expect unlimited revisions. Since I switched to value-based pricing tied to deliverables, my margins went up 40% - has anyone else tried ditching the retainer model?
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2 Comments
betty_shah
betty_shah1mo ago
Read a study that said fixed fees beat hourly in 8 out of 10 cases.
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eric359
eric3591mo ago
Wait, you're saying the data actually backs up fixed fees over hourly? That changed my mind too.
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